Learn how to solve the 7 most common ruptures that leaders face when working with clients and standing in the public eye

Pre-recorded training + audio & video recording with lifetime access + bonus materials 


What if I told you that the conflicts you’re dreading most in your business — the missed messages, unexpected tech glitches, moments of blurred boundaries or misunderstanding, hitting a nerve with an offhand comment, or causing a storm of disagreement with a post on the internet —could actually be some of your best opportunities to build client loyalty, foster deeper relationships, and create more income and impact?

In this 90-minute masterclass, we’ll dive into the seven most common ruptures that leaders face when working with clients and standing in the public eye. From communication breakdowns to public missteps, these are the pivotal moments where you can reinforce client trust or risk losing it. Each rupture has the potential to impact your revenue—but handled with intention, these tough situations can actually be critical points for growing your audience and client loyalty, and strengthening your business.

This isn’t just about “managing” conflict; it’s about transforming those challenging situations into powerful moments that show your values, communicate your mission, and ultimately support your growth and impact by gaining client trust and loyalty with the power of your leadership in the most human of moments.

In today’s loud, high-stakes world, it can feel like one misunderstood post or overlooked client concern could unravel everything. But here’s the truth: avoiding conflict is costly. Lost clients, weakened trust, and missed chances to show up as the true leader your clients seek are all byproducts of avoidance. Learning to address these common ruptures head-on allows you to turn potential setbacks into opportunities to expand your reach, your impact, and your income.

My business expands with every rupture. My clients become more trusting, more loyal, and more invested with every conflict - because of how I handle the most human of moments before, during, and after.

If you want this too, join me for this powerful paid class, and learn how to Move from Rupture to Revenue.

Join me for this masterclass, where we’ll dive into:

  • Identifying and addressing the seven most common ruptures before they impact your bottom line

  • How to manage public and private criticism without losing control or credibility

  • Handling client feedback or criticism in ways that protect your reputation and grow your revenue

  • How to use conflict as a tool to reinforce your values, avoid unnecessary stress, and align more closely to your mission

You’ll walk away with a toolkit to navigate conflict with ease, communicate effectively, and lead with confidence—whether you’re managing a team, handling client feedback, or responding to your audience. 

And the best part? These tools for handling rupture and repair extend far beyond your business—they strengthen your leadership and every area of your life.


Save Yourself Time, Money, and Future Headaches


Why learn this from Jen?


Jen Underwood is an entrepreneur and coach with over a decade of experience building and scaling three successful businesses — all while navigating her share of high-stakes moments, from public disagreements, client ruptures and challenging team dynamics.

For the last six years, Jen has dedicated herself to coaching others in the realms of leadership, emotional intelligence, conflict resolution, and building empowered, authentic businesses. Her unique approach to emotional mastery and effective communication has helped countless leaders confidently navigate difficult conversations and strengthen their impact. 

Since 2021, Jen has been at the helm of a thriving multi-six and seven-figure business which she has built through a blend of 1:1 mentorship, multiple long-term group programs, in-depth teaching containers, in-person events, and strong online thought leadership. Through her coaching and courses, Jen offers entrepreneurs the insights, tools, and frameworks to not only handle conflict but use it as a catalyst for deepening client trust and building sustainable, long-term success.


Testimonials


“My first rupture in my coaching business took me by surprise. An ex-client who had previously been positive in all our interactions began speaking negatively about me behind the scenes, nearly costing me a significant contract. With Jen’s guidance, I was able to stand firm in my truth, navigate difficult conversations, and ultimately secure the contract where my work was valued and appreciated. Jen’s support was essential in helping me handle conflict with integrity and come through it stronger and more respected.”
- Kat Colling, Business Coach and Freedom Mentor


"My capacity to hold the ups and downs of life is so much greater than it was before... with my husband, with my child, with my business, and my life."
- Katie Kozel



“As someone who’s naturally conflict-avoidant, stepping into a coaching business made it clear that I couldn’t please everyone (hello, recovering people-pleaser!). I found myself struggling to hold my boundaries while listening to my clients, especially when things got tense. When I reached out to Jen, I had a particular client situation weighing me down — and, honestly, I was avoiding it entirely.

Working with Jen taught me how to handle these tough conversations with compassion and confidence. Instead of dodging the discomfort, I learned how to hold myself while addressing our challenges head-on and use the moment to clarify my values and boundaries. Although my client and I ultimately parted ways, the experience was transformative. Not only did I feel empowered, but it also opened the door to bring in a more aligned client who valued the depth of my support and guidance.

Now, I see these moments of conflict as opportunities to build trust, strengthen relationships, and stand firmly in my vision. Working with Jen has completely shifted how I show up, turning moments of rupture into genuine growth for my business and the clients who resonate with my approach.”
- Ashley Kruse, Business Coach + Ads & Funnel Strategist



"In working with Jen around rupture and repair, I've learned how to stop bringing old personal reactivity into conversations in such a way that I'm now able to stay in alignment with my core values of today, and repair any issues that come up with clients in powerful ways. I'm much more comfortable in receiving feedback and handling conflicts, knowing that I can separate out my triggers and show up to listen and repair."
- Tim


Flip moments of potential ruin into increased trust, connection, impact and income.

Catch the Replay for a Class That Will Change Your Business


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